Why Did My Deposit Fail?

Why Did My Deposit Fail?

A failed deposit may happen due to:

  • Insufficient mobile money balance

  • Weak mobile network signal

  • Payment prompt not confirmed in time

  • Incorrect mobile money PIN

✅ What to Do:

  • Always double-check the amount and PIN

  • Make sure your phone is switched on with signal

  • If money was deducted but not credited, contact support with your transaction reference number

We’ll investigate and resolve the issue as quickly as possible.


    • Related Articles

    • What Is the Minimum and Maximum Deposit and Withdrawal Amount?

      At BetLion Zambia, we keep payment limits reasonable to suit all players: Minimum deposit: ZMW 1 Minimum withdrawal: ZMW 5 Maximum amounts depend on your mobile money provider’s daily and transaction limits You can view your exact transaction history ...

    • How Do I Deposit Money into My BetLion Account?

      Depositing funds into your BetLion Zambia account is quick and easy: ? Steps to Deposit: Log in to your BetLion Zambia account Tap or click Deposit on the menu Select your payment method: MTN Mobile Money or Airtel Money Enter the amount you want to ...

    • Welcome Bonus: 100% Up to K1,000

      Get Rewarded on Your First Deposit Joining BetLion Zambia comes with a great boost! New users can receive a 100% bonus on their first deposit — up to K1,000 — when placing qualifying multi-bets. ? How to Qualify: Register a new account with BetLion ...

    • Welcome Bonus: 100% Up to K1,000

      Get Rewarded on Your First Deposit Joining BetLion Zambia comes with a great boost! New users can receive a 100% bonus on their first deposit — up to K1,000 — when placing qualifying multi-bets. ? How to Qualify: Register a new account with BetLion ...

    • What Tools Are Available for Responsible Gaming?

      BetLion Zambia is committed to helping players gamble responsibly. We provide tools and support to help you stay in control. ?️ Tools Available: Self-Exclusion – Block access to your account for 6 months, 1 year, or permanently Deposit Limits – Set ...