Common Reasons and What You Can Do
If your bet was rejected or cancelled on BetLion Zambia, don’t worry — there are a few common reasons this may happen. Here’s a breakdown to help you understand and take action.
Bet markets update frequently. If the odds change between the time you select a bet and when you try to place it, the system may reject the old odds.
Solution: Refresh your bet slip and try again with updated odds.
Your account balance must be enough to cover the total stake. If not, your bet won’t be accepted.
Solution: Check your balance and top up if needed.
If the event or market is closed (e.g. match started or delayed), your bet can’t go through.
Solution: Try a different market or check if live betting is available.
Sometimes a system timeout or internet issue can interrupt the bet placement process.
Solution: Make sure you have a stable internet connection and try again.
For pre-match bets, you must place your bet before the event starts. If the game is already live, the market closes for pre-match betting.
Solution: Use the Live Betting section if the event has already started.
📩 Still need help? Reach us anytime at helpzm@betlion.com or via Live Chat on the website.