Why We Train Our Staff in Responsible Gaming

Why We Train Our Staff in Responsible Gaming

At BetLion Zambia, our staff are trained to:

  • Recognise signs of problem gambling

  • Respond with empathy and confidentiality

  • Direct users to appropriate tools and services

Our Commitment:

  • Staff complete mandatory training

  • We have internal protocols for escalating player concerns

  • Support agents are available 24/7 to help customers take action

You’re in safe hands. Our team is here to help you stay in control.

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